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Terms of Service

Please read these terms carefully before using our services

Last updated: November 2026

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Livelihood Development International Initiatives ("LDII," "we," "us," or "our") governing your access to and use of our website (ldiinitiatives.org), mobile applications, programs, services, and any related content, features, or functionality (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you must not access or use our Services.

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a new "Last Updated" date. Your continued use of the Services after such changes constitutes your acceptance of the modified Terms.

Eligibility

By using our Services, you represent and warrant that:

  • You are at least 18 years of age or have reached the age of majority in your jurisdiction
  • You have the legal capacity to enter into binding contracts
  • You are not prohibited from using our Services under applicable laws
  • All information you provide is accurate, current, and complete
  • You will maintain the accuracy of such information

If you are using our Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

Use of Services

Permitted Use

You may use our Services for lawful purposes only and in accordance with these Terms. Permitted uses include:

  • Accessing information about our programs and initiatives
  • Registering for and participating in our programs
  • Making donations and supporting our work
  • Subscribing to newsletters and communications
  • Applying for employment or volunteer opportunities
  • Submitting partnership or collaboration proposals

Prohibited Use

You agree not to use our Services to:

  • Violate any applicable laws, regulations, or third-party rights
  • Transmit harmful, offensive, or inappropriate content
  • Impersonate any person or entity or misrepresent your affiliation
  • Interfere with or disrupt the Services or servers
  • Attempt to gain unauthorized access to any systems or data
  • Use automated systems (bots, scrapers) without permission
  • Collect or harvest information about other users
  • Engage in fraudulent activities or money laundering
  • Upload viruses, malware, or other malicious code
  • Reverse engineer or attempt to extract source code

User Accounts

Some features of our Services may require you to create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or illegal activities.

You may close your account at any time by contacting us. Upon account closure, your right to use the Services will immediately cease, though certain provisions of these Terms will survive termination.

Donations and Payments

Donation Terms

When you make a donation to LDII:

  • All donations are voluntary and non-refundable unless required by law
  • Donations will be used to support LDII's mission and programs
  • We reserve the right to use donations where they are most needed
  • LDII is not a registered charity; donations are acknowledged by email and are not eligible for charitable tax receipts
  • Recurring donations can be cancelled by contacting us

Payment Processing

Payment processing is handled by secure third-party payment processors. By making a payment, you agree to:

  • Provide accurate payment information
  • Authorize the specified payment amount
  • Comply with the payment processor's terms and conditions
  • Accept that we are not responsible for payment processor errors

Refund Policy

Donations are generally non-refundable. However, if you believe an error has occurred, please contact us within 30 days. We will review refund requests on a case-by-case basis and may issue refunds at our discretion for duplicate charges, technical errors, or other exceptional circumstances.

Intellectual Property Rights

Our Content

All content on our Services, including text, graphics, logos, images, videos, software, and other materials (collectively, "Content"), is owned by or licensed to LDII and is protected by copyright, trademark, and other intellectual property laws.

You may view, download, and print Content for personal, non-commercial use only. You may not modify, reproduce, distribute, create derivative works, publicly display, or commercially exploit any Content without our prior written permission.

User Content

If you submit, post, or transmit any content to our Services ("User Content"), you grant LDII a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content for our mission-related purposes.

You represent and warrant that:

  • You own or have the necessary rights to the User Content
  • The User Content does not violate any third-party rights
  • The User Content does not contain illegal or harmful material
  • You have obtained all necessary consents and permissions

Trademarks

"LDII," "Livelihood Development International Initiatives," and our logos are trademarks of LDII. You may not use these trademarks without our prior written permission. Other trademarks, service marks, and logos used on our Services are the property of their respective owners.

Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability, fitness for a particular purpose, or non-infringement
  • Warranties that the Services will be uninterrupted, secure, or error-free
  • Warranties regarding the accuracy, reliability, or completeness of content
  • Warranties that defects will be corrected

We do not warrant that the Services will meet your requirements or that any information obtained through the Services will be accurate or reliable.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LDII AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or use
  • Business interruption or loss of goodwill
  • Damages arising from your use or inability to use the Services
  • Damages arising from unauthorized access to your data
  • Damages arising from third-party content or conduct

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless LDII and its directors, officers, employees, agents, partners, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or related to:

  • Your use of or inability to use the Services
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your User Content
  • Your negligence or willful misconduct

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

Dispute Resolution

Informal Resolution

If you have any dispute with us, you agree to first contact us and attempt to resolve the dispute informally. Please send a detailed description of your dispute to admin@ldiinitiatives.org. We will attempt to resolve the dispute within 60 days.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Jurisdiction

You agree that any legal action or proceeding arising from or related to these Terms or the Services shall be brought exclusively in the courts located in Toronto, Ontario, Canada, and you consent to the personal jurisdiction of such courts.

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and LDII regarding the Services and supersede all prior agreements and understandings.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of LDII.

Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this provision shall be void.

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

Contact Us

If you have questions about these Terms, please contact us:

Livelihood Development International Initiatives (LDII)
Legal Department
Address:
3701 Chesswood Drive, Unit 315
Toronto, ON M3J 2P6
Canada

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with these Terms, you must immediately cease using our Services.